22.07.2016 – Utility Week Article

Utility Week has published an article by James Harvey “Testing the waters”.  The article discusses how conducting  experiments can be a useful technique for companies to find out what services their customers want and what they are willing to pay for them.  It also sets out Economic Insight’s online experiment in relation to energy retail. …

08.07.2016 – CMA Legal Services Market Study Interim Report

The UK Competition and Markets Authority (CMA) has decided not to make a market investigation reference under section 131 of the Enterprise Act 2002, following the publication of its legal services market study interim report. The market study encompasses ‘legal services’ in a broad sense, including regulated and unregulated services across a range of different…

01.07.2016 – ORR Report

The Office of Rail and Road (ORR) published Economic Insight’s report A cross-sector review of outcomes frameworks to inform early work for its Road Investment Strategy 2 (RIS2).  Our report reviews 15 outcomes frameworks across healthcare, water, transport, energy, post, and education.  It drew inferences both in terms of  the design of outcomes frameworks and the process…