20.08.2019 – MOSL appoints Economic Insight to help undertake strategic review

MOSL – the market operator of England’s non-household water market – has appointed Economic Insight to help undertake a strategic review of its market performance framework (MPF).  The purpose of the MPF is to ensure that the market operations – such as switching processes – happen to a high standard.  The strategic review involves a ‘root and branch’ assessment of whether changes to the existing MPF could improve market operations to the benefit of non-household customers.