Ready, steady, go – what makes a good outcome?

The Office of Rail and Road (ORR) commissioned Economic Insight to undertake a cross-sector comparison of outcomes frameworks to inform the approach that Highways Monitor (a function within the ORR) should take when providing advice on future outcomes for Highways England.  

In the second of our most recent batch of Insights: Ready, steady, go – what makes a good outcome? we discuss the type of information and evidence regulators should gather to help design a regulatory framework that encourages companies to deliver good outcomes for consumers. 

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